Last updated: May 5, 2025

At Onerealityexperience, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

 Returns

• You can return items within 7 days of delivery.

• Items must be unused, in original packaging, and in resalable condition.

• Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect.

Non-Returnable Items

• Used or damaged products

• Items returned after 7 days

• Items without original packaging or proof of purchase

Refunds

• Once your return is received and inspected, we’ll notify you by email.

• If approved, your refund will be processed within 5–7 business days to your original payment method.

 Exchanges

• Want a different size or color? Email us and we’ll arrange an exchange if the item is in stock.

 How to Request a Return

Email us at support@Onerealityexperience.com with your order number, reason for return, and photos (if applicable). We’ll guide you through the next steps.